Orders are processed from 9.00am to 5pm CET, from Monday to Friday. Orders received after 5pm on Friday will be processed on the Monday after. All countries outside the EU are VAT-exempt. Customs duties are included. 
Orders cannot be dispatched to post office boxes.

If you are not present at the time of delivery, the courier will leave notification or will contact you by phone at the number that you provided during your purchase. When the order has been dispatched, you will receive an automated e-mail message with details of the order reference code and the dispatch tracking code, so that you can track the progress of your goods.

To ensure goods availability and to speed up delivery time your order could be divided in different packages.

For purchases in Austria, here are the delivery costs from when the merchandise is consigned to the courier:

 Here are the costs and delivery timing from the pickup of the courier:

Standard Delivery (6-7 working days) 9€
Free shipping for orders > 99€
Express Delivery (1-2 working days from the order acceptance) 14,90€

Select it on the filters. The service is visible and can be selected on the checkout section if all products on the cart are available on the wharehouse by the moment you place the order.

The service is guaranted by the indicated timing for all orders placed from Monday to Friday by 12:00 CET (11:00 GMT).
Remote areas may not be covered by this service.

Delays in delivery times may be caused by local holidays. Couriers do not make deliveries on the days 25 December, 26 December, 1 January, and at weekends.

Boggi Milano cannot be held responsible for delays in delivery caused by factors beyond its control.
When you receive the merchandise, we ask you to check that the delivery includes all the items ordered. If there are any problems with the delivery,
please inform us immediately by writing to our Customer Care service.